As a long time Health Alliance customer I find the recent actions of Sarah Bush to drop this insurance very disturbing. I do go to Carle for most things. But I do sometimes use the walk in and I’ve had procedures done at the hospital. I use both facilities.

Dennis Pluard stated that when Sarah Bush started accepting Health Alliance the thought was that patients would continue to go to Carle for procedures that Sarah Bush could not perform and go to Sarah Bush for procedures they could perform but instead they still go elsewhere for services Sarah Bush can perform. This in turn causes Sarah Bush to lose that income. So because Health Alliance customers are not coming to Sarah Bush as much as the hospital had hoped they are going to fix it so no one with Health Alliance will go there. I don’t believe enough people will change their insurance to provide Sarah Bush with the lost income from Health Alliance. Those who will change most likely already go to Sarah Bush for everything they can. So you are really not gaining anything except the loss of revenue from people like me who use both facilities and will no longer do so. Pluard said that he hopes employers will encourage people to change their insurance. Employers are not allowed to encourage their employees insurance choices.

What does this say about a hospital that is no longer going to serve the people in Coles County who do not change their insurance? It tells me that they do not care. Pluard said people do not like to change their insurance but are hoping they will want to use the local hospital. If the price for using my local hospital is to change insurance I will not be doing that. The article really makes him sound like he’s a sore loser because more people with Health Alliance don’t choose Sarah Bush he is going to punish everyone with Health Alliance because of it.

I did not know that Carle owned Health Alliance until I read this article. They did not steer me to choose Health Alliance. But isn’t this exactly what you are doing Mr. Pluard? By your actions you are trying to steer people away from Health Alliance in order for them to still use your hospital.

I’m asking those with Health Alliance who use both facilities to please not change your insurance to cater to Sarah Bush. If you have Health Alliance and go mostly to Sarah Bush then I understand that you need to change plans. In closing I am asking you Mr. Pluard to please reconsider and think about all the people of this area you are affecting. I don’t want to lose my choices in medical care.

Cindy Diehl, Charleston

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